Dear friends, welcome to our website
First things first: your money will be 100% safe on our site.
1.After negotiation between both parties, if a refund occurs, we will refund the negotiated amount according to the specific payment channel and negotiated amount.
Refunds will arrive
2.within 24 hours (the specific time depends on the payment channel's refund time).
Refund
Since logistics is often affected by weather and other reasons, the delivery time of goods will change accordingly, and the exact delivery time cannot be estimated.
1.scheduled reference time
The following information:
(1) Hong Kong Post/E-Packet to Brazil, within 60 days. Other countries within 30 days
(2) Due to the long time for Hong Kong Post/E-Packet to arrive in Brazil, but sometimes the package may be lost, we cannot guarantee that your package can reach you, so we are sorry if this happens. If this happens, you can contact us, you can pay us 50%, then we can resend a new package.
(3) DHL parcel within 30 days.
(4) If your package will cause tax, we still can't solve the problem. So, if it happens on taxes, we don't pay attention to it. Thank you for your understanding.
If the package cannot be delivered beyond the scheduled refund time, we will resend the package or refund.
2.Member personal error
when registering as a member, please fill in your personal receiving information carefully; after the shopping payment is successful, please check your receiving information again to avoid mistakes.
(1)Due to incorrect personal receipt information, the package cannot be successfully delivered, and we will not return the product to you (no refund).
(2)If the package is returned due to incorrect personal receiving information, you need to pay for the logistics fee if you need to resend it again.
Cancellation
Due to the complexity of product specifications and models, a single model is out of stock and cannot be mass-produced immediately, so we will contact you and suggest canceling the out-of-stock products so that the products in the order can be shipped smoothly and safely. I will refund the out of stock product value to you, thank you for your understanding.
aike58
